Viewing Job Results
Once a job is completed, you can open its results to review all detected duplicate records. To open a job, either double-click it in the list or select it and click Open in the header bar or context menu.
In the job results view, click any record in the upper list to display its potential duplicates in the lower section of the page. If the selected record has matches across different entities, a hint will appear in the lower table. You can then toggle between entities by clicking the entity names to switch the view accordingly (marked as 2 in the image below).
Show ignored records
At the top right, you can toggle between hiding ignored records and including them in the list (marked as 1 in the image below). Records that match with ignored records will only appear when this setting is set to Yes, even if those records themselves are not ignored. Ignored records will be shown in cursive and slightly transparent, as displayed in the picture below.
Manage your Duplicates
Now you can manage your duplicates with the following actions:
- Open Records
View more details about the selected records to better understand the context. - Delete Records
Permanently remove selected records from your environment. - Merge Records
Combine records to avoid data loss and maintain clean, accurate data. - Activate or Deactivate Records
Change the status of selected records. (One option may be unavailable if all selected records are already active or inactive.) - Ignore Records
Prevent selected records from being flagged as duplicates in future detections—ideal for intentional duplicates. - View Duplicate Information
Understand why a record was flagged by reviewing which rules caused it to be identified as a potential duplicate.
When executing actions such as Open, Delete, Activate, Deactivate or Ignore from the header bar, please note the following:
- Only the records selected in the lower (matching) table will be affected.
- Actions from the header bar cannot be performed on records selected in the upper table. To apply an action, make sure the records are selected in the lower table.
Exception – Merge:
When you use the Merge action, all selected records from both the upper and lower tables will be included.