You can ignore records in several ways:

• From the Ignored Records page in the Duplicate Manager App
• Directly in Job Results
• While viewing duplicates of a record inside a form

Via the Duplicate Manager App

1. Open the Duplicate Manager App and navigate to the Ignored Records page.
2. In the header bar, click + Add Record.
3. In the popup, use the Entity Selector (top left) to choose the entity you want to ignore records from.
4. Use filters and search to find the records you want to ignore, and select them.
   • You can select multiple records to apply ignore status to all of them at once.
5. Right-click a selected record to open the context menu, and click + Ignore Records.
6. In the popup, choose whether to ignore the records in Jobs, Forms, and optionally add an Ignore Reason.
7. Click Confirm (✔) to ignore the selected records.

When Viewing Job Results

1. In either the top or bottom table, select the records you want to ignore.
2. In the header bar or via the context menu, click Ignore.
3. Continue from Step 6 in Via the Duplicate Manager App.

When Viewing Duplicates Inside a Form

1. Select the records you want to ignore.
2. Right-click a selected record and choose Ignore from the context menu.
3. Continue from Step 6 in Via the Duplicate Manager App.

Next Steps

View Ignored Records
Change the ignore status of records in the list